H24
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For private medical clinics

The patient journey does not end with a booking, or even with the visit

You already have a calendar. We cover what it does not: the patient journey before the booking, at the visit, right after the visit and between visits.

Integrates with your Altegio calendarBilled in arrears, from €15 a monthSupport at your fingertipsNo setup needed — your data loads itself
“New patients” board in H24 CRM
What hurts

Where a clinic loses patients

The patient left happy — and disappeared for two years
The doctor said "come back for a check-up" — and it stayed a phrase said in the room. We hold the prescribed next step for each patient and carry it through to the follow-up visit.
A question after the visit went unanswered — and the patient is lost
Some questions take time: you need the doctor, then the nurse, then you first have to work out what was actually asked. And time passes. Meanwhile the request is not lost among the rest: you can see who is waiting, how long, and whose turn it is now.
Bad reviews pile up on their own; good ones you have to fight for
We collect feedback the same day as the visit: a happy patient we guide towards leaving a review, an unhappy one we do not let slip — we pass them to the person responsible while it can still be put right.
They called, asked about an appointment — and went away to think
Booked and cancelled, enquired and vanished. We keep them in view: who, when, where the conversation stopped and how long they have been silent.
Five thousand records on file, fifteen hundred people a year
The rest sit there as dead weight. We break them into groups — how long ago, why they left, what the person needed — and bring them back in waves.
Our clinic does not work the way everyone else does
A premium clinic runs on its own order of things, and an off-the-shelf CRM is the first thing to break against it. We start from your process, not from our template: part of it is configured on the spot, part of it we write.
Patient card: visit history and open deals
Patient card: visit history and open deals

Tell us what is slipping through at your clinic

How it works

Three steps

If you do not have Altegio yet
We will install and set up the calendar, train your team and stay in touch. We are an official partner of the platform — use our promo code.
1
You connect the app in the marketplace. One button, no configuration.
2
We read your bookings. We change nothing in your calendar and move nothing.
3
The data is loaded — you choose which of the five tasks to solve first.

from €15 a month per location

€15 connects the CRM with its base features. Each additional solution you connect is another €15 a month. You pay only for what you use.

What you connect as the need arises
  • Patients under control — visits happen as planned.
  • Not a single patient question is left unanswered.
  • Good reviews collected, bad ones turned into lessons and better service.
  • No one who showed interest is lost.
  • The database you have accumulated sorted into groups, and everyone who can be brought back is brought back.

The first month you simply work; the invoice comes on the thirty-first day. Thirty days were not enough to get a feel for the product — write to us and we will give you more time.

“Solutions & plan” screen: every solution with its price and the total

Start with one solution — add the rest later

Get startedI already have Altegio
Who we are

For ten years we have been automating processes in medicine — in the premium segment, where everything rests on caring for the patient and on losing no one.

We recommend three steps to a clinic.

First, put in an online calendar to shorten the patient journey from decision to booking. As a base we recommend Altegio: universal and flexible to configure.

Second, put in a CRM that works together with the calendar. The calendar handles bookings. The CRM handles people — those who have not booked yet and those who did not arrive.

Third, bring all communication with the patient into one place. For that we have one more product — Inbox.

Learn more about InboxExpected in November 2026

We built this set of three products for our own clinics. Now we are opening it to others.

What we do not do

We do not run the calendar — Altegio does that well.

We do not do online booking — put the Altegio booking widget on your site.

We do not keep financial records of visits — that is on our development plan.

We do one thing, and we do it well: we do not let the patient be lost — before the booking, between the booking and the visit, between visits. And we help bring back even those who have already left.

Still have questions? We will answer personally

Questions

Frequently asked questions

Get in touch

Tell us what is slipping through at your clinic

WhatsApp, Telegram, phone

name@clinic.cz

We will write to your messenger. We will not call without your consent.